Refund policy

Return and Refund Policy

We want you and your pup to be happy with every order. If you're not satisfied, you may request a return or exchange within 30 days of delivery, provided the item is unused, unopened, and in its original packaging.

To start a return, contact us at fenderandknoxsupplies@gmail.com with your order number. Once approved, we'll provide return instructions. Customers are responsible for return shipping costs unless the item arrived damaged or defective, in which case we'll cover the cost or send a replacement.

Refunds are issued to your original payment method within 5-7 business days of us receiving the returned item.